Privacy Policy
ELQRIX Limited (艾爾科瑞克斯有限公司)
Last updated: 11 May 2026
1. Who We Are
ELQRIX Limited (艾爾科瑞克斯有限公司) ("ELQRIX", "Company", "we", "us", "our") is a private company limited by shares, incorporated in the Hong Kong Special Administrative Region under company number 80198548. Our registered office is at Room 10, 13A/F, South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong. You may contact us at info@elqrix-limited.com.
For the purposes of this Privacy Policy, ELQRIX Limited acts as the data user (data controller) in respect of your personal data.
2. Scope and Purpose
This Privacy Policy sets out how ELQRIX Limited collects, uses, shares, and protects personal data when you visit our website, engage our services, or otherwise interact with us. It also explains your rights and the legal framework that governs how we handle your information.
Reading this Policy carefully before using our website or services is strongly encouraged. Continued use of either constitutes your acknowledgement that you have read and understood it.
We may revise this Policy from time to time to reflect changes in our practices, services, or applicable law. The "last updated" date at the head of this document shows when it was most recently amended. Where changes are material, we will bring them to your attention by appropriate means, such as a notice on our website.
3. Personal Data We Collect
We may collect, store, use, and transfer the following categories of personal data:
Identity data – full name, date of birth, nationality, and government-issued identification details such as passport or identity card number.
Contact data – postal address, email address, and telephone number.
Professional data – job title, employer, and professional qualifications.
Transactional data – details of services requested, contracts, invoices, and correspondence.
Financial data – bank account and payment details where required.
Compliance data – information collected for know-your-customer (KYC), anti-money-laundering (AML), and sanctions-screening purposes.
Technical data – IP address, browser type and version, device identifiers, operating system, and related technology on the devices you use to access our website.
Usage data – information about how you navigate and interact with our website and services.
Marketing and communications data – your preferences regarding marketing communications and your general communication preferences.
4. How We Use Your Personal Data
Personal data collected by us is used for the following purposes:
to deliver, administer, and continuously improve our services;
to communicate with you, respond to your enquiries, and provide service-related information;
to enter into and perform contracts with you or any entity you represent;
to conduct KYC, AML, sanctions, and other compliance checks as required;
to operate, secure, maintain, and develop our website;
to meet our legal, regulatory, tax, and accounting obligations;
to send marketing communications where we are permitted by law to do so;
to establish, exercise, or defend legal claims, and to respond to lawful requests from public authorities.
5. Legal Bases for Processing
In Hong Kong, all personal data is processed in accordance with the Data Protection Principles contained in Schedule 1 of the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO").
Where the EU General Data Protection Regulation or the UK GDPR applies to our processing activities, we rely on one or more of the following legal bases: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) our legitimate interests, where these are not overridden by your rights and freedoms; or (d) your consent, where this is required.
6. Sharing Your Personal Data
We may disclose your personal data to the following categories of recipient:
members of our corporate group and affiliated entities;
professional advisers, including lawyers, auditors, accountants, and tax consultants;
banks, payment processors, and other financial institutions;
third-party service providers processing data on our behalf, such as IT, hosting, cloud, communications, and analytics providers;
regulators, courts, law-enforcement authorities, and other competent bodies, where disclosure is required by law;
prospective or actual acquirers in connection with a corporate transaction such as a sale, merger, or restructuring;
any other party where you have given consent or where disclosure is otherwise permitted by applicable law.
We do not sell your personal data under any circumstances.
7. International Data Transfers
Our operations are international in scope, and your personal data may be transferred to, stored in, or accessed from jurisdictions outside Hong Kong – including jurisdictions whose data-protection standards differ from those in your country of residence. Where applicable law so requires – for example, under the GDPR or UK GDPR – we implement appropriate safeguards for such transfers, including Standard Contractual Clauses approved by the European Commission or the UK International Data Transfer Agreement, as applicable.
8. Cookies and Similar Technologies
Our website uses cookies and comparable tracking technologies to ensure the site functions correctly, retain your preferences, measure performance, and – where you have consented – serve tailored content. Cookie preferences may be managed through your browser settings or via the cookie banner presented on our website. Disabling certain categories of cookie may impair the functionality of the website.
9. How Long We Keep Your Data
Personal data is retained only for as long as is necessary for the purposes for which it was collected, and in any event for no longer than required to fulfil applicable legal, regulatory, tax, accounting, or reporting obligations. Once data is no longer required, we either securely delete it or anonymise it in a manner that renders it permanently non-identifiable.
10. Security Measures
We maintain appropriate technical and organisational safeguards designed to protect personal data against unauthorised or unlawful access, alteration, disclosure, loss, or destruction. These include access controls, encryption in transit, secure storage infrastructure, periodic reviews of our security arrangements, and binding confidentiality obligations on staff and service providers. No transmission or storage method is entirely without risk, and we cannot warrant absolute security.
11. Your Rights
Subject to applicable law, you hold the following rights in respect of your personal data:
the right to obtain a copy of the personal data we hold about you;
the right to have inaccurate or incomplete data corrected;
the right to request erasure of your personal data, subject to applicable legal exceptions;
the right to restrict or object to certain categories of processing;
the right to data portability where technically feasible;
the right to withdraw consent at any time where processing rests on consent;
the right to lodge a complaint with a competent supervisory authority.
To exercise any of these rights, please contact our Data Protection Officer using the details in section 13. We may need to verify your identity before acting on a request. A reasonable fee may be charged where the PDPO permits.
12. Children
Our website and services are not directed at anyone under the age of 16, and we do not knowingly collect personal data from children. Should you have reason to believe that we hold personal data relating to a child, please contact us immediately and we will take prompt steps to delete it.
13. Data Protection Officer
We have designated a Data Protection Officer ("DPO") with responsibility for overseeing our compliance with this Policy and our broader data-processing practices. Any questions about this Policy, our handling of personal data, or the exercise of your rights should be directed to the DPO at:
Name: Ms Soh Yin Ying Email: info@elqrix-limited.com Address: ELQRIX Limited, Room 10, 13A/F, South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
You retain the right to raise a complaint at any time with the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD) at www.pcpd.org.hk. Where applicable, you may also approach the supervisory authority in your country of residence.
14. Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy or our personal data practices, please contact us at:
Registered name: ELQRIX Limited (艾爾科瑞克斯有限公司) Company number: 80198548 (Hong Kong) Registered office: Room 10, 13A/F, South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong Email: info@elqrix-limited.com Website: elqrixlimited.com